Shipping policy

This shipping policy sets out the terms and conditions applicable to the shipping of your orders.

Items exempt from VAT (0% taxation%) under article No. 53.

1. Delivery Times

Normal delivery time: Most orders are delivered within 1 to 5 business days after payment confirmation.
Maximum delivery time: In some cases, due to product availability or external factors, the delivery time may extend up to 10 business days.
Delay information: If there are any delays in delivery, you will be contacted by email or telephone.

2. Shipping Costs

Shipping costs: The exact amount of the shipping costs will be displayed during the purchase process.

3. Shipping methods

Carriers: We use trusted carriers to ensure fast and safe delivery of your orders, namely GLS and CTT Portugal.
Order tracking: You will be able to track your order using the tracking number that will be provided to you.

4. Delivery

Delivery time: Deliveries are made on business days, during business hours.
Delivery location: Delivery will be made to the address provided at the time of purchase.
Recipient's absence: In the event of the recipient's absence, the carrier may leave a notice of passage with instructions for forwarding the package.

5. Packaging

Secure packaging: All orders are packed with the utmost care to ensure that the products arrive at their destination in perfect condition.

6. Liability

Damage during transport: In the event of visible damage to the packaging, you must refuse the order and contact us immediately.

Products: All orders are prepared and analyzed by one of our technicians.

7. Changes to the shipping policy

House Of Nomad reserves the right to change this shipping policy at any time. Changes will be effective from the date of their publication on the Website.

8. Contact

For any questions regarding the shipping policy, please contact us at info@house-of-nomad.com or +351 910594215.